Frequently Asked Questions

Who is Green State Services?
Green State Services, is your Hudson Valley premier dumpster rental service. Whether you are a homeowner or a contractor, we have the right dumpster rental solution at the right price. Short-term rentals or long-term rentals, multiple sites or multiple dumpsters, light or heavy loads; we have the dumpster rental service you need and will deliver your dumpster to your location in 24 hours or less.

How do I know what size dumpster I'll need?
Let us Help!! Many customers rent dumpsters that are too small for the project they want to finish. This is why we suggest you speak with one of our experienced sales team members so they can advise you on the proper dumpster size for your project and to insure that you have the right solution at the right price.

How do I pay for my dumpster?
Dumpster rentals are always paid in full when the dumpster is delivered. We take Visa, Mastercard, Discover, and American Express.

Is my transaction secure?
We do not ask that you provide your credit card number via the internet. Our sales team is trained to accept your payment via phone and make the transaction in a safe and secure environment.

Do I need a permit for a dumpster?
Most cities and townships do not require a permit if the dumpster is not placed on the sidewalk or the street. Check with your town about permit requirements where we are delivering your dumpster.

For how long is the dumpster rented?
Our pricing includes 7 days of rental.  You may discuss additional time with our Sales Team.

What if the date I need the container changes?
You may change an order by calling 845-255-6300. You need to have your service location available for making changes to your order. All order modifications must be done one business day in advance to allow for processing.

When can I have the dumpster delivered?
Green State Services delivers dumpster throughout the Hudson Valley Monday through Friday. Talk to our sales team about your delivery needs.

Do I have to be home for delivery or pickup of the dumpster?
You never need to be home for Green State Services to deliver of pickup our dumpsters. We'd like to meet you, but if your schedule doesn't permit that, we'll take care of everything.

What if the dumpster needs to be relocated on my property?
Green State Services will come back and respot the dumpster for a nominal fee. Call our sales team and we will arrange everything for you.

When will the dumpster be taken away?
Your dumpster will be removed when you call and ask us to come and get it. Even if you reach the end of your original rental contract, you must call us to schedule the dumpster pickup.

What if I need another dumpster?
We're happy to provide you with another dumpster. Call our sales team to arrange delivery and to process the paperwork.

Is emergency delivery available?
Emergency services are available based upon location and availability, additional fees may apply.

What if the dumpster weighs more than it should?
Green State Services charges $110 per ton prorated if the dumpster's final weight is over the tonnage cap for that particular dumpster size.

Are there any items that would cost me more to haul way?
Microwaves, televisions, computer monitors, and such are charged by the hauling stations at $25.00 per item. Washers and dryers, ovens and stoves, hot water heaters, and dishwashers are charged at $25.00 per item. Refrigerators and air-conditioners are $25.00 per item. Tires are charged at $15.00 per item. The transfer station charges additionally for some items. Please call if you have any questions.

How high should I fill the container?
The rule of thumb is: never above the top rail and never outside the dimensions of the box. This insures the load can be properly tarped and transported safely.  Please call one of our educated staff is you have additional questions.

Will it damage my driveway/yard?
Green State Services highly recommends that the customer protect any surface where the roll-off is going to be placed with a sheet of plywood. Customer affirms that any right-of-way provided by customer (disclosed in delivery form) for the roll-off container is sufficient to bear the weight of all contractors' equipment and vehicles required to perform the contracted service. The customer assumes all liabilities for damages to private driving surfaces, pavement or road surfaces and entire container placement site. The contractor shall not be responsible for any damages to any private driving surface, pavement or accompanying subsurface of any route associated to perform the service that was contracted.   

Am I responsible for the dumpster while I am renting it?
Yes. You are responsible for everything that ends up in your dumpster. No matter what it is. This is why many customers tarp their dumpsters while the dumpster is onsite - this keeps strangers from throwing unknown items in and keeps people and pets out. In addition, once the dumpster is on your property you are solely responsible for damages should someone run into it with their car or motorcycle, or if workers are hurt filling it, or if anyone is hurt playing in it, on it or around it.


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